CLIENT REVIEWS

Our clients and professional associates are more than satisfied with the work we do for them.

Here are just a few of our Online Angies List Reviews. Please join Angies List for a full review page or contact us for more information.

Member:
Susan Richardson
2814 Battery Place NW
Washington, DC 20016
Category:
Auction Services
Services Performed:
Yes
* More Weight is given to a review where work has been completed.
Work Completed Date:
October 28, 2014
Hire Again:
Yes
Description Of Work:
She helped me prepare for a downsizing move; conducted an “estate” sale, after I had moved out; then arranged to donate or haul away all remaining items, leaving the house broom clean and ready for closing (the house was already under contract).
Member Comments:
Laurie is personable, professional and efficient.  This was a downsizing move from the home that I shared for 22 years with my late husband, so it was logistically and emotionally difficult.    Laurie spent two days before my move helping me to tackle the hardest areas of the house and to sort and pack up books, records, photographs etc.  Throughout the period leading up to the move, she answered questions and provided advice.   Most important, once I moved out, she took control, organizing and conducting a sale, donating clothing and other unsold items to appropriate charities, clearing out all trash and leaving the house ready for closing – all in a very compressed period of time.   She was completely reliable – showing up when she said she would , and accomplishing what she promised in the required timeframe.  Quite simply, I could not have managed this move without Laurie’s help.
Laurie’s business is demanding and requires super efficiency.  So it is my impression that she would not have a lot of time for warm and fuzzy hand-holding, if that is what you want.  But she provides excellent service, efficiently and professionally.  I would definitely recommend her to a friend.
Share on Band of Neighbors:
Yes
Company Response:
Hi (Member name removed), Thank you for taking the time to write this review for me. It matters. I really appreciate your support and trust. I am glad that the closing went smoothly on the house. We combed through it several times before finishing the clean out. Your beautiful furnishings were very appreciated at Habitat for Humanity Restore and Foundation for the Blind. Please let me know if you need anything else. Your referrals are welcome! Thank you again!
Overall A
Price B
Quality A
Responsiveness A
Punctuality A
Professionalism A
Review Date: October 08, 2014
Member:
Kari Ebeling
420 Irish Rebel Road
Westminster, MD 21157
Categories:
Auction Services
Interior Design & Decorating
Services Performed:
Yes
* More Weight is given to a review where work has been completed.
Work Completed Date:
October 08, 2014
Last Modified Date:
October 17, 2014
Hire Again:
Yes
Approximate Cost:
$1,500.00
Description Of Work:
She was excellent in arranging the execution of the estate sale from staging every item to sweeping out the house when the sale was over. It is a turnkey solution if you don’t have the time or expertise, which I did not. She suggested best practices in how to achieve the highest profit possible which was of utmost importance in continuing to provide additional financial security for the the person who owns the estate.
Member Comments:
She thought of every possible way to encourage traffic at the sale from paying for meter parking spaces for the weekend to previewing pictures of items on line and in social media outlets. Great ability to promote special items with prospective buyers in mind. Arranges the final clearing of any remaining items for charity donations. Terrific service and attention to detail, would recommend her services to anyone needing to handle someone’s estate sale.
Share on Band of Neighbors:
Yes
Company Response:
Thank you for reviewing our service. This sale was done at a reduced fee for your father in law’s benefit. We also brought in additional items and donated 10% of sales of those toward the bottom line. I am continuing to advertise the items left over and showing them by appointment as long as that is do-able considering the sale of the property. Thank you for your support!
Overall A
Price A
Quality A
Responsiveness A
Punctuality A
Professionalism A

Review Date: September 24, 2014
Member:
Mindy Carey
12929 Tourmaline Terrace
SILVER SPRING, MD 20904
Category:
Auction Services
Services Performed:
No
* More Weight is given to a review where work has been completed.
Work Completed Date:
September 22, 2014
Hire Again:
Yes
Description Of Work:
I called and spoke to Ms. Laurie Zook who was extremely nice and very helpful.
Member Comments:
Ms. Zook steered me in the direction of an auction house, which she felt better suited my needs.  She was professional, knowledgeable and very helpful.
Share on Band of Neighbors:
Yes
Company Response:
Thank you, [Member name removed]! Happy to help you. If I can’t handle your project directly I am always willing to refer you to the next option. Good luck!
Overall A
Price N/A
Quality N/A
Responsiveness A
Punctuality N/A
Professionalism A

Review Date: September 04, 2014
Member:
Michael John
38610 Morrisonville Road
Lovettsville, VA 20180
Category:
Auction Services
Services Performed:
Yes
* More Weight is given to a review where work has been completed.
Work Completed Date:
September 04, 2014
Hire Again:
Yes
Approximate Cost:
$6,131.00
Description Of Work:
Manage all aspects of my downsizing–from pricing items for sale (tough as many antiques but done very well), running the sale (all aspects from pre-event advertising to day of sale services), and clean up.
Member Comments:
WOW is all I can say… but let me provide more. Absolutely fantastic. I had been dreading this but the care and concern for me by Laurie and her team were fantastic. My wife had just passed and it was an emotional period for me. Laurie was like a family member in her concern for not only doing the sale in my best interests, but also for my emotions during this challenging period.
Share on Band of Neighbors:
Yes
Company Response:
Hi [removed member name], Working with you and the cats was a pleasure! It was a very tough time for you and them and I am so happy you are happy with the process and the results. Thank you for putting your trust in me and my crew.
To avoid confusion with anyone who might be considering hiring me for their estate… I need to interject that your cost for my contracted service was a flat $3500.The rest was commission over and above the 11,000 mark. My goal is to sell asa much as possible to maximize sales results for my clients and give me an extra bonus at the end of the job. This was a very nice sale and I appreciate your support. Thank you.
Page Of Happiness Nominee
Overall A
Price A
Quality A
Responsiveness A
Punctuality A
Professionalism A

AlertThis review wasn’t submitted by an Angie’s List member. Non-member reviews don’t factor in to recent or overall grades. More…

Review Date: August 12, 2014

Member:
Chris Roberts
, 91709
Category:
Auction Services
Services Performed:
Yes
* More Weight is given to a review where work has been completed.
Work Completed Date:
July 12, 2014
Hire Again:
Yes
Approximate Cost:
$3,500.00
Description Of Work:
Liquidated contents in my parent’s house.
Member Comments:
Everything was absolutely perfect.  Laurie is professional, prompt and VERY patient.  She accomplished exactly what we contracted her to do.
Share on Band of Neighbors:
Yes
Company Response:
Hi [member name removed], Thank you for introducing me to your family and hiring me for this job. Happy you are all happy with the results. Laurie
1  2  3  next   ]