August and September Angie’s List Reviews for EstateMAX!

Review Date: September 15, 2015
Member: Mark Hanson
75 Pine Woods Road
Eastham, MA 02642
Categories: Auction Services
Furniture – Sales
Moving
Services Performed: Yes
* More Weight is given to a review where work has been completed.
Work Completed Date: August 21, 2015
Hire Again: Yes
Approximate Cost: $3,500.00
Description Of Work: Provided services to prepare furniture, clothing, household items for in-home estate sale and move to consignment or charity items not sold, including pre-sale publicity, and conduct all aspects of estate sale over three weekend days.
Member Comments: Candid, professional initial meeting to discuss and agree on contract. Lengthy review and photo shoot of all furniture, clothing, household goods (smalls) to be sold. Posted numerous photos in appealing way to website and numerous linked sales and auction sites in advance to drive attendance. Lengthy staging session to price and arrange all items a few days before the sale started. Totally professional operation of sales time for three weekend days, including control and monitoring of visitors. Professional and timely move out of remainder of furniture, clothing and smalls that did not sell to showroom for consignment sale, and charity. Regular, clear communications. Prompt follow up and wrap up with sales records and payment of proceeds. All went well. Sale was successful, although late August weekend may have reduced buyers, but that timing could not be altered. LOTS of traffic through the house indicated very successful effort to drive attention and attendance through the various web sites to which EstateMax posts.. The staging for the sale was great, attractive and appealing, and the team changed staging appearance as weekend continued. Would retain the team again. Laurie and Steve, and others from EstateMax were a pleasure to work with and thoroughly professional in their approach to this service and performing.
Share on Band of Neighbors: Yes

Overall A
Price A
Quality A
Responsiveness A
Punctuality A
Professionalism A
ADDITIONAL QUESTIONS ANSWERED WHEN COMPLETING THIS REVIEW
How much did the final cost compare to the original estimate? right on

How does the value of the work compare to the price? I got exactly what I paid for

How far in advance did you schedule the work? more than 2 weeks

Did you find the company through Angie’s List? yes

If yes, which source(s)? website

Why did you choose this contractor? reputation

Have you used this company before? this is the first time I’ve used this company

What did you like most about this contractor? Clear, frequent communication

What surprises came up during the course of the work? We could not be completely out of the house, but EstateMax helped deal with that so it served our interests and didn’t hurt the sale or impede EstateMax.

What words of advice would you give other members considering this contractor? Think about the timing of the sale if possible to maximize local attendance.

What words of advice would you give this contractor? I cannot think of advice to offer, or changes to suggest.

AlertThis review wasn’t submitted by an Angie’s List member. Non-member reviews don’t factor in to recent or overall grades. More…
Review Date: September 12, 2015
Member: Marc Mayerson
, 20852
Category: Auction Services
Services Performed: Yes
* More Weight is given to a review where work has been completed.
Work Completed Date: August 17, 2015
Hire Again: Yes
Approximate Cost: $3,500.00
Description Of Work: The company provided a one-stop-solution for selling or ridding ourselves of furniture and other items from our former home. The company organized and advertised a sale of items and donated on our behalf the remainders, leaving the house absolutely empty and broom clean for the purchasers of our home.
Member Comments: The company are totally professional, super organized, and completely dedicated. I left the house with one week before the buyers took ownership, walking out the door and leaving furniture, household items, clothing, etc. in situ. Everything was sold or donated and the house totally emptied for the new owners. A huge undertaking that caused us no exertion and resulted in our receiving a net proceeds check. In other words, we dumped all this stuff on EstateMax and got paid for the privilege of doing so!

Finding and hiring EstateMax was one of the best things I did in moving from a home we had occupied for 15 years. Lauire Zook and Steve Berryman offer a fantastic service, strive to achieve fair pricing of the items sold, and take care of absolutely everything. We could not be more satisfied, and we give our unequivocal endorsement for luxury homeowners moving, downsizing, or dealing with an estate.
Share on Band of Neighbors: Yes
Company Response: Hi [Member name removed], Thank you for the stellar review. It was our privilege to handle this project for you and your family!

Review Date: July 06, 2015
Member: David & Judi Rindler
36491 Warwick Dr
Rehoboth Beach, DE 19971
Category: Auction Services
Services Performed: Yes
* More Weight is given to a review where work has been completed.
Work Completed Date: May 12, 2015
Hire Again: Yes
Approximate Cost: $3,500.00
Description Of Work: Three day estate sale
Member Comments: This service went very well. Lauri and Steve did everything that they promised and after the estate sale, they cleaned the house so that the new buyers could move in. I would highly recommend them to our friends or anyone that needs Estate Sales service.
Share on Band of Neighbors: Yes
Company Response: Thank you {member name removed} for your review. We have a number of your pieces on sale at Other People’s Stuff in Frederick and will continue to sell them through the year. Thank you for your trust and support in us. Laurie

Overall A
Price A
Quality A
Responsiveness A
Punctuality A
Professionalism A

AlertThis review wasn’t submitted by an Angie’s List member. Non-member reviews don’t factor in to recent or overall grades. More…
Review Date: June 12, 2015
Member: Martha Hall
, 20010
Category: Auction Services
Services Performed: Yes
* More Weight is given to a review where work has been completed.
Work Completed Date: May 28, 2015
Hire Again: Yes
Approximate Cost: $3,000.00
Description Of Work: Organized contents of home, priced individual items, and provided auction sales, and cleaned house after the sale.
Member Comments: To me, the most impressive thing is that Laurie always contacted me on schedule about things related to the auction and the cleaning of my home. She is very responsible and in this day and age it is a very important characteristic. She is self motivated and I never felt that I had to be constantly trying to get the status of things from her. She seems to have a good sense of timing about how long everything will take and follows through on everything. Kudos to Laurie and Steve and their organization.

.
Share on Band of Neighbors: Yes
Company Response: Hi [Member name removed], Thank you for your putting your trust in us. This sale was unique in that it was in NW DC with little parking in Columbia Heights neighborhood which made it difficult overall. You had great stuff for us to sell and we did our best to get the word out locally by posting sales bills on poles and hand outs to people at the metro on 14th St as well as our in print and on line ads. We have your quality estate sale pieces now on consignment ready for our July sale at Other People’s Stuff and will send you payment within the month following their sale. Thank you again. Laurie

Review Date: April 28, 2015
Member: Francine Markbein
10834 Split Rail Dr
Manassas, VA 20112
Category: Auction Services
Services Performed: Yes
* More Weight is given to a review where work has been completed.
Work Completed Date: April 18, 2015
Hire Again: Yes
Approximate Cost: $3,900.00
Description Of Work: Laurie & Steve came for an initial visit to discuss the process and do an overviiew of the things we wanted sold in conjunction with a move. After we agreed to proceed, Steve made another trip to photograph the more important items for advertising. We were scheduled for a two day weekend sale which was advertised on line and in print. The two days before the sale, Steve and Laurie returned to set up tables, organize, and price the merchandise. After the sale, Steve returned with some helpers to remove the unsold items to consignment and charity.
Member Comments: I thought the items were well priced and some even sold for more than we originally paid for them. I was pleasantly surprised to find that a number of the items that we thought would remain unsold did sell at reasonable prices. A number of the items I was sure would sell (dining room furniture and a few antiques) did not sell which surprised me. However, they went to consignment, on a separate contract with Estate Max, so I am hoping for a positive outcome on those things as well. I believe that Laurie & Steve were knowledgable about the items we were selling and took good care to display and price them appropriately. Since we were not present during the sale, we relied on their procedures for keeping our house and sale items secure during the sale while encouraging as much traffic as possible which they successfully accomplished.
Share on Band of Neighbors: No
Company Response: hi (removed member name), thank you very much for taking the time to review the project we did with you.I will be in touch with you on a monthly basis sending you a check for all sales up to that date it was any other information I have on your consignments again I feel that will do extremely well with them and this will be an added bonus after the estate sale thank you again hope you’re well.

Overall A
Price B
Quality B
Responsiveness A
Punctuality A
Professionalism A

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