EstateMAX Client Reviews

  – george shoenberger

They were outstanding! They got me much more money than i expected, they were very professional and there is no stress, my house was left perfectly empty and clean. I highly recommend them!

Description of work:

They did estate sale

  • CategoryAuction Services
  • Services PerformedYes
  • Cost$0
  • Work Completed Date
  • Hire AgainYes
george shoenberger
10221 little brick house court
Ellicott City, MD 21042

Service Provider Response:

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Hi [Member Name Removed], Thank you for your persistence in leaving this review on A.L. And thank you for your trust and business. Best of luck to you in your new domicile.

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 – Kelley Welty

My parents’ house was full to the brim with items they couldn’t take to their new home. 5500 Square feet of 50 years of living! Just thinking about clearing it out was daunting. EstateMax came in and sold so much of it without us having to be involved. They price the items, advertise, and run the sale. Turning over the house to them was a relief. They also offer services to clear away what’s left and/or donate it. EstateMax is the way to go. They are professional and experienced and work to get the most people through the door to sell the most product.

Description of work:

Estate Sale

  • CategoryMoving, Furniture – Sales
  • Services PerformedYes
  • Work Completed Date
  • Hire AgainYes
Kelley Welty
242 Braeburn Cir
Walkersville, MD 21793

Service Provider Response:

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Thank you [Member Name Removed] for your review. Yeah your parents house is beautiful and large and spread out people had a great time I’m going through it and especially the storage room over the garage that was like a treasure hunt was a lot of fun. Good luck with selling the home with Stacy Reno and call us anytime thank you.

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Frederick, MD 21701

 – Sharon Chearney

Great people. Will work with again.

  • Category: Auction Services
  • Services Performed: Yes
6233 White Oak Dr
Frederick, MD 21701

Service Provider Response:

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Thank you [Member Name Removed]

 

 – Bob Nicol

I would highly recommend EstateMax to anyone needing to downsize, move, or sell off items from
an Estate. My parents lived in their home for over 40 years and, as the Executor of their estate, I was
very concerned on how to liquidate the tangible assets in the house and dispose of what was left. Steve and Laurie were outstanding in the assistance they provided. They knew exactly what had to be done and had the Estate Sale conducted in three days and then emptied the house of all items not sold. They came in a week prior to the sale and took professional photos of the items for sale so perspective customers could review them on line before coming to the sale. They capably handled everything and did not need us involved in any part of the sale. They came in and staged the home to maximize the sale and then disposed of the unwanted items for a minimal cost to the estate. They provided receipts for every item sold so there was no doubt what items sold and what didn’t. After the sale their team emptied the house so all we had to do was prepare it to put on the market. The whole process was very easy for us because they did everything. The loss of family members is always a difficult time and the services provided by EstateMax minimized the impact of this part of dealing with an Estate. My sincere appreciation to Laurie, Steve and the rest of their team in conducting this service with minimal to no impact on our family.

  • Category: Appraisals – Antiques/Jewelry/Items, Furniture – Sales, Dumpster Service
  • Services Performed: Yes
  • Cost: $3500
PO Box 398
Churchton, MD 20733

STATUS PENDING

Service Provider Response:

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Hi [Member Name Removed] and Cindy, Thank you for this detailed review. Your parents home was full of goodies and was fun to work with. We do our best to sell it all but what didnt sell went to use through donation. Thanks again for your trust. P.s.How did all A’s add up to a final “B”? Lol

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 – Leigh Carrasco

Their estates sales are well organized and they are knowledgeable on the items for sale. Prices are
reasonable and they were very professional and courteous. I attend many of their local sales and look
forward to them.

  • Category: Auction Services
  • Services Performed: Yes
7107 Sea Cliff Rd
Mc Lean, VA 22101

Service Provider Response:

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Thank you for your perspective as a shopper. See you at the next sale!

 – Courtney Lilly

Estatemax arranged items attractively and advertised the sale. Laurie was
very professional and efficient. The house was left in very clean condition without
anything for me to handle so that I could prepare the home for sale. Her services were a huge help.

  • Category: Auction Services
  • Services Performed: Yes
18727 Northridge Dr
Hagerstown, MD 21742

Service Provider Response:

Edit

Hi [Member Name Removed], Thank you for the wonderful review. We appreciate your hiring us, putting your trust in us to run the estate sale of your dad’s property. I know you said it sold in a short time and that is great! Hope all is well. Thank you.

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 – Ed Garner

It went very well would have liked to have the sale at a later date but we had
to move on short notice.

  • Category: Interior Design & Decorating, Moving, Appraisals – Antiques/Jewelry/Items, Antiques
  • Services Performed: Yes
402 Gilmoure Dr
Silver Spring, MD 20901

Service Provider Response:

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Thank you for the review! We try to keep our commission in line and are one of the least expensive, most experienced companies in the DC market. We were able to step in and get your parent’s sale set up and conducted and cleaned up within 14 days of your call. It is a nice property and we were happy to help! Thank you for your thinking of us and putting your trust in us. It means a lot!

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 – Alicia Bowman

Laurie and her team were great to work with. The estate sale was
professionally managed and run well. Laurie was prompt in responding to
questions. She was very helpful in arranging for the shipment of several items after the sale.

  • Category: Auction Services
  • Services Performed: Yes
4122 Aspen St
Chevy Chase, MD 20815

Service Provider Response:

Edit

Thank you [Member Name Removed], We appreciate the review and most importantly putting your parent’s home in our hands. It was a last minute booking, which we were happy to accomodate. It worked out great. Best to you and your family. Laurie and Steve

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 – Nancy Kutz

Thank you Laurie and Steve for selling all our “stuff” and leaving our house
swept clean for the new owners. What a relief to know our items have all been
recycled. What a pleasure working with Estate Max. Awesome!

  • Category: Furniture – Sales, Auction Services
  • Services Performed: Yes
2 Royal Oak Ct.
Potomac, MD 20854

Service Provider Response:

Edit

Thank you [Member Name Removed] and [Member Name Removed], Your sale was a big success. Our sell through was almost 100% of furniture, minus a few small items. Nice, clean, quality products like yours can make the difference in a lovely setting. Thank you again for your trust. Laurie and Steve

 – LINDA EDQUIST

Everything went very well, I netted a profit greater than expected though everyone should realize
that most owners value their “stuff” much higher than is real so don’t expect huge profits. Coming out in
the positive and having the house emptied for the renovation to begin was well worth it. EstateMax did a great job advertising and setting up the sale and seeing it through to the end! I would highly recommend them as professional estate sale professionals.

  • Category: Auction Services
  • Services Performed: Yes
  • Cost: $3500
6877 WASHINGTON BLVD
Arlington, VA 22213

Service Provider Response:

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Thank you . I don’t know how much more responsive we could be from beginning to end.[Member Name Removed] we appreciate your trust and business. Name Removed].

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 – Jeffrey Keefer

Laurie and her team did a very nice job. After the first weekend of sale there were still items that had
not sold so her team offered to extend the sale for a very reasonable fee to try to maximize our profit.
There was good communication throughout the process and rapid settling of the financial side of things. They made a very difficult process (clearing out of my parents’ home) relatively pain free.

  • Category: Furniture – Sales
  • Services Performed: Yes
93 Monocacy Blvd
A 6
Frederick, MD 21701

Service Provider Response:

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Thank you [Member Name Removed].

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 – James Britton

Great company to work for. Highly recommend them if you are interested in selling your
possessions and not worried about the process.

  • Category: Furniture – Sales, Auction Services
  • Services Performed: Yes
  • Cost: $3000
11519 Seneca Forest Circle
Germantown, MD 20876

STATUS PENDING

Service Provider Response:

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Thank you Jim.

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 – Lee Simkins

The event was well advertised and prepped. After the sale, the house was cleared promptly for the
house closing two days later.

  • Category: Moving, Auction Services
  • Services Performed: Yes
12504 Piedmont Road
Clarksburg, MD 20871

Service Provider Response:

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Thanks much, [Member Name Removed], it was our pleasure to help. –Steve & Laurie.

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 – Richard Scissors

Laurie and Steve were very professional and easy to work with. They were able to accommodate
our request to move up the Estate Sale a week, when we found out we needed to move a week earlier.
They were able to sell everything for more than we expected. I contacted Laurie based on EstateMax’s glowing Angie’s list reviews. They lived up to their reputation. After exchanging emails, a phone call, and some pictures, she came out to look at what we had to sell. Laurie explained all of the services she provides and what the cost would be. She went over the details of the contract and left us a copy for us to look at in depth. After answering several subsequent questions, we signed the contract and paid the upfront fee. Laurie assured us that we had enough items of value to make a sale worthwhile. It turns out she was right. Because we did not have any experience with Estate Sales, Laurie advised us on what items would be sellable and which wouldn’t. At Laurie’s request, we provided preliminary pictures, so she could put one of the more valuable items for sale on the Internet. Laurie advertised our Sale on many websites including EstateMax’s own website and Facebook page, several Estate Sale sites, and Craig’s List. Because we ended up supplying so many good pictures, she didn’t come out two weeks before the sale to take pictures for posting online. Starting the Tuesday before the sale, Laurie and Steve came over to price all the items and display them. They are truly experts at pricing. Some items were sold for much more than we would have on our own. To address the concerns of the new home owners, they put down paper runners to protect the hardwood floors and carpet. Areas of the house that had no sale items were blocked off. The sale itself was from Friday to Sunday. As items were sold, Laurie and Steve rearranged the remaining items to improve their chance of sale. They ensured that people who bought heavy items had the means and expertise to remove them before the sale ended. After the sale, Laurie and Steve came back to the house to clean up and remove the few items that didn’t sell, so they could donate the items to charity for us. Laurie then wired us the proceeds of the sale minus some administrative costs and mailed us the all of the sales and donation receipts. In addition, She mailed us valuable item that the movers forgot to pack and one item that didn’t sell that we decided to keep. All in all, we were very satisfied with EstateMax and highly recommend them. Their services were well worth the fee.

  • Category: Furniture – Sales, Auction Services
  • Services Performed: Yes
  • Cost: $3500
4273 Hermitage Dr
Ellicott City, MD 21042

Service Provider Response:

Edit

Hi [member names removed], Thank you for the glowing review. You’ve been exemplary clients to work with. Your beautiful brand name furniture was great to have at a downsizing sale and you were attention to detail while you packed and moved out prior to the sale really assisted me and setup and efficient process during the sale greatly appreciate your business and support and we wish you the absolute best in your new home.

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 – Sarah Baumert

My 7 year old son and I stopped into an estate sale that was being managed by Estatemax. As
customers, we had a fabulous experience! We interacted with two representatives of the company. Both
ladies were courteous and attentive, and gave us ample time to browse independently. When it was time to go, my son discovered an item that he simply loved. He did not have enough money to pay for the item, but wanted to negotiate. It was a request that I could not deny, so I led him to one of the representatives. She was charmed by my 7 year old’s request and sent the home owner a message asking if he agreed to my son’s offer. The offer was accepted. My 7 year old learned a great lesson, and was able to purchase a dream item. Estatemax could have ignored my son, but instead went above and beyond to help. If you are looking for this type of service, you can be sure that potential customers will be treated exceptionally.

  • Category: Auction Services
  • Services Performed: No
Hermitage
Ellicott City, MD 21042

Service Provider Response:

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Thank you. I am sure [Member Name Removed] with his vintage boy scout bugle will entertain and charm audiences for days to come. He will go far with his attitude!

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 – Mark Owens

Sale went smoothly. Funds were transferred per agreement. Items not sold were placed on
consignment in their warehouse, donated to charity, or disposed of. I felt that they could have been a bit
more organized and provided a bit more unsolicited communication throughout the process. Other than that I think they did a great job.

  • Category: Auction Services
  • Services Performed: Yes
  • Cost: $3200
10 Spring Farm Dr
Lovettsville, VA 22314

Service Provider Response:

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Hi [Member Name Removed], If there is no reason for us to contact our client during set up, sales and clean up of the job, we don’t bother them. We typically discuss issues only as needed and report to the client the day or so after the sale is over, with a final sales estimate. You contacted me during the sale setup and asked how it was going, by text. I said it was going fine. If there is nothing to report, I am a person of few words and a lot of action.. I introduced you to Heart2Heart MOving who moved your stuff to your new home and brought other things back to the old home, site of the sale. They handled the prep for us with you so I thought your questions would all be covered. We handled your sale with the utmost professionalism efficiency and did everything we knew how to do to drive traffic to your secondary rural location. We handled the sale as effectively as possible and cleaned up to meet your deadline for settlement on the property. I don’t know what else we could have done to satisfy you in and above the requirements of our contract and to assure you a satisfied client. You brought Furniture into the sale from your fiance’s house, sight unseen, that was very esoteric and not in great condition yet we included it and promoted it on all of our social media sites before, during the sale weekend and continue to promote all of the pieces we brought back to the warehouse for further liquidation on an ongoing basis. We will be in touch as things sell. Thank you for your business .

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 – Virginia Manzione

From beginning to end, this was a professional job! Laurie and Steve answered all of my questions
(as I had not done this before, there were many), and were very patient with me! They showed up when
they said they would, and took care of the house as if it was their own. We were on a very tight timeline, as a buyer for the house wanted to close more quickly than I was ready to. The sale went well, and the clean out was done right before the buyer’s last walk-through. The buyer and his realtor were very impressed with how clean the house was. I would use this company again!

  • Category: Auction Services
  • Services Performed: Yes
  • Cost: $3700
136 Old Forest Circle
Winchester, VA 22602

Service Provider Response:

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Thank you [Member Name Removed]. We appreciate your trust and your positive words. If you ever do have to handle one of these again or when you decide to downsize we welcome your call thanks a lot

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 – mary larson

I had an extremely similar experience to another person who wrote a review. We spoke with them
and there were some things in the contract they sent that I wasn’t comfortable with. A woman tried to
bully me into signing the contract. I found them to be very pushy. One of their sales reps, Steve, tried to friend me on Facebook through his personal page and his personal page and postings made me extremely uncomfortable so I decided not to go with them. I sent them a text telling them we would not be proceeding. I immediately received a barrage of escalating and angry texts and phone calls insisting I sign the documents and give them the job. I explained that I found them unprofessional and wasn’t interested in working with them. Steve proceeded to text me saying that “I was crazy, a wacko, a crazy bird, I didn’t know what I was doing”, and despite me telling him repeatedly and politely the conversation was over, we would not be using them, he persisted. He threatened to slander me on social media. I finally said that all of his text messages would be documented and that if he continued with his course of action, either privately or publicly, I would contact my attorney regarding a defamation of character and slander suit. I then blocked him from my phone. This guy frightened me.

  • Category: Auction Services
  • Services Performed: No
12820 Westside Rd
Manassas, VA 20112

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Service Provider Response:

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Miss [Member Name Removed], These accusations are completely bogus. Because of the sudden spiral downward of our interaction yesterday, after you had given us the go ahead- you said you were ready to sign my contract- AFTER I SENT YOU A DOCUSIGN AGREEMENT, that you asked for and I followed up with you to see if you had any questions, you changed your mind. I believe you are a set up from a competitor looking for information, and anxious to steal my co tract. In fact, we had three very good , positive go-forward conversations over the phone- both you and Steve and I talked. Yesterday when I called you to ask if you had any questions about the contract I sent you you said you were no longer interested. When I asked you why you said it’s because I tried to friend you on Facebook. I clearly explained to you that if I did friend you on Facebook which I do often to make new Facebook friends-it’s simply because it’s our way of inviting you to look into our pages which we use to advertise estate sales extensively. Per your request I had sent you my contract which is a boilerplate- simple no fuss, black and white agreement. As I had explained and all of oyr Angies List reviews testify to- our services are personalized per client. Any concerns of yours, in addition to those we already discuss could have been talked out and negotiated. The Facebook paranoia is absolutely the strangest response I’ve ever gotten through a potential client and just really an excuse to squirm out of the deal and steal my contract. I stick by my assertion that you are working for a competitor- this was a setup from the beginning – were never a real potential client and completely bogus.

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