EstateMAX-Wins 2017 Angie’s List Super Service Award for Excellence of Service!

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EstateMAX Earns Esteemed 2017 Angie’s List Super Service Award

Award reflects company’s consistently high level of customer service

 

Frederick MD, January 17, 2018 – EstateMAX is proud to announce that it has earned the home service industry’s coveted Angie’s List Super Service Award (SSA). This award honors service professionals who have maintained exceptional service ratings and reviews on Angie’s List in 2017.

 

“The service providers that receive our Angie’s List Super Service Award demonstrate the level of excellence that members have come to expect,” said Angie’s List Founder Angie Hicks. “These pros are top-notch and absolutely deserve recognition for the trustworthy and exemplary customer service they exhibited in the past year and overall.”

 

Angie’s List Super Service Award 2017 winners have met strict eligibility requirements, which include maintaining an “A” rating in overall grade, recent grade and review period grade. The SSA winners must be in good standing with Angie’s List, pass a background check, record a current trade license attestation and abide by Angie’s List operational guidelines.

 

EstateMAX has been listed on Angie’s List since 2012. This is the 3rd year EstateMAX has received this honor.

 

Service company ratings are updated continually on Angie’s List as new, verified consumer reviews are submitted. Companies are graded on an A through F scale in multiple fields ranging from price to professionalism to punctuality.

 

For over two decades Angie’s List has been a trusted name for connecting consumers to top-rated service professionals. Angie’s List provides unique tools and support designed to improve the local service experience for both consumers and service professionals.

EstateMax brings you a combined 70 years of professional estate sales and property expertise to our clients in the Washington DC Metro, Maryland and Northern Virginia region…

In January 2015 we rebranded our offerings with a comprehensive menu of personalized services and solutions for our estate sales clients, downsizers, retiring boomer’s and mobile senior citizens.

Laurie Zook, started her estates services business in 1999 following 20 years in commercial interior design, furnishings and antique project management and sales.

Steve Berryman,started his career in 1982 in Big Box Sales Management, Specialty Marketing, and Construction Estimating and Negotiating.

Contact Us:

To discuss our estate sale or personal transition project, we offer a no cost phone consultation and an on-site review at your residence.

Laurie Zook, CEO (Chief of Estate Operations)  301-332-5585

Steve Berryman, Client Development 240-457-7097

The EstateMAX Bullet List-What We Do For You!

EstateMAX: Our Copyrighted Slogan “Maximizing Returns and Minimizing Stress”

www.EstateMax.net

www.OpsLiquidation.com

844-378-MAX1-

Leave Message or Call Laurie Zook, President EM at 301-332-5585 or Steve Berryman, Business Development at 240-457-7097

 

  • Comprehensive  Estates Services:

 

  • Since 1999 DC / MD / VA  Metro

 

  • On-Site Estate Sales

 

  • OnLine Consignment Auctions

 

  • Property Clean Out, Trash Removal

 

  • Property Updating / Improvement – Interior/Exterior

 

  • Staging for Sale

 

  • Transitions, Packing & Moving Services

 

  • Angie’s List Super Service Award Winner DC Metro

 

  • Principal- Laurie S. Zook –  35 years of expertise in project development,  project management, interior design, furnishings, antiques & fine art sales, staging, property improvement

 

  • Principal- Steven R. Berryman –  35 years of expertise in senior retail management, project merchandising & marketing, wholesale, and commercial construction project estimating.

 

  • Our Showroom:   Other People’s Stuff Multiple Estates Liquidation Warehouse, Frederick MD for Ends of Estates, Maximizing Returns for our Clients on Consignment

 

Why Pay Full Price for Consumables?

After 37 years on the front lines of Consumer Goods via traditional channels like big box stores and specialty boutique locations, I fell into the estate sale business and never looked back; I know how you can save yourself a bundle on stuff you will want!

My main revelation upon joining forces with industry veteran Laurie Zook in our company “EstateMax” was that the successful “Boomer” generation is downsizing and moving to retirement locations at a record pace.   We call these “Living Estate Sales.”  So, In addition to normal “estate sales” where folks have passed and there is a legal estate to be liquidated, most of our work is in turning unneeded good stuff into cash for our clients.  To fund their starting over…

This is a happy occasion, as clients opt to start over again, rid themselves of stuff they no longer need – due to duplication, or just wanting a fresh start – and they get the cash!

Much of what we find now is cool vintage stuff, collectables, antique goods, such as furniture, art, apparel, books, and nicnacs, items from world travel in some cases.  When sold, these goods get a second life, and go to estate sale shoppers who refurbish, or collect, or resell.  Talk about a treasure house full of things that could become unique wedding gifts!

Fair market value of the goods can be 30 cents on the dollar in many cases less.  So the owner gets cash back after a lifetime of use, and the new owner finds great stuff, many times  in great condition and hardly used at all, due to the love given to the goods by the original owners.  China, silverware, linens, decor……

For our younger shoppers, just starting out, it’s a gold mine of stuff needed for everyday life, or even a first collectable antique or art object for home decor.  One can furnish an entire home or apartment for much less than half of what it would cost in a traditional store….and many times you would get BETTER STUFF than they offer now…… because…..they really don’t make ’em like they used to!

Lastly, learn more about the business and how to find sales at www.EstateMax.net and discover our retail warehouse, Other Peoples Stuff (O.P.S.) where we liquidate unsold estate sales goods twice a month, and benefit S.H.I.P. of Frederick County in the process.  FYI, there are always really cool unsold goods to sell at 75% off for our customers.

See you there,    –Steve Berryman.

 

http://www.fredericknewspost.com/why-pay-full-price-for-consumables/article_ffa6ae48-75d7-11e6-b853-efd8a11a8acb.html

The Basics of Estate Sales Etiquette

The Estate Sale Basics:
I will Start With PLEASE

This House is Full of Pre-Owned Merchandise. Caveat Emptor. All Sales Final!

  • Discounts Set Throughout The Weekend-We Don’t Tell You in Advance…
  • Expect Items Here & There to Lack Price Tags. Do Not Berate the Estate Seller For This Imperfection… (Not Intentional, Just An Overlooked Item, An Item Recently Dug Out of the Dregs of the Sale, or the Tags Have Been Removed By “Dust Mite Fairies”…) Just Ask The Sales Associate On The Floor !
  • We Are Not Perfect. Expectation of Perfection Will Result in Disappointment & Quibbling. We Hate Quibbling and It Makes for A Grumpy Cashier!
  • You Might Have to Wait Your Turn. Please Be Reasonable. Do Not Push or Shout or Demand…
  • If you Don’t Get the Deal You Want Today, Please Come Back Tomorrow!
    We Work For Our Client. We Are Here To Sell You The Goods Contained In This House At The Highest Possible Price. That Changes Often. That Is How We Make A Living And Our Client Expects It.
  • We Are a Small Business Employing Otherwise Unemployed Individuals In A Tricky Economy. We Are Doing Good Things With Good People And Giving You Excellent Deals By Doing So!
  • LOOK UP! WATCH YOUR STEP…Proceed At Your Own Risk! We Are Not Responsible For Risky, Moves Or Accidents. Every Action Has An Equal And Opposite Reaction: You Move Something It Will Have an Effect on Something Else, Dust Mites, Falling Objects, Etc.
  • Being Nice to The Cashier Is Appreciated. Please Help Us Make This a Positive Sale…Pay With Small Bills, Please, Credit Cards Accepted With a $3 Fee, OR 3% of Total.
  • Bring Bags And Boxes. We Rarely Have Enough.
  • If You’re An Expert In Something…We Need to Learn About It, If We Have The Time… If We’re Busy, We Can’t Always Listen…
  • Haggling Is Expected, But is Distinct From Quibbling… We Want to Make the Best Deal Possible For Both Sides of The Negotiation.
  • Stealing Is Wrong, Stupid, Selfish and Sociopathic and Doing So Shows Very Poor Judgment. You Will Be Found And Fed to the Other Estate Sale Attendees!

Thank You For your Understanding and Your Business! Laurie and the EstateMAX team

 

Tips on choosing an estate sale company – from SeniorAdvisor.com

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Estate Sales

[Tips and checklists from www.SeniorAdvisor.com]

Estate sale companies are businesses that facilitate the organization, pricing, marketing, and selling of some or all of the contents of an individual’s or family’s home. These services may be necessary after a family member passes away, or may be part of the downsizing process when the resident of the home moves into a different living arrangement.

Learn more about estate sales:

View a glossary of estate sale industry terms.

What are the benefits of using an estate sale service?

Many of the activities involved in hosting an estate sale may sound like holding a yard sale or garage sale, something many homeowners have done themselves. While there are certainly similarities, estate sales operate on a much larger scale, and often deal with items of more value. It is possible for an individual or family to have an estate sale without professional assistance, but hiring a service can make the process much less stressful and more profitable.Benefits of hiring an estate sale service include:

  • Saves time and energy. Family members don’t need to personally sort and catalog every item in a home, or worry about how to set up and run the sale.
  • Reduces stress. Professionals offload the burden of managing all of the “stuff” and provide an objective, experienced perspective in an emotionally fraught process.
  • Increases revenue. Estate sale companies know which items are most valuable to buyers and price your items accordingly, helping families make the most of the downsizing or liquidation process.
  • Boosts visibility. By marketing and advertising your sale, service providers ensure that you attract as many buyers as possible.
  • Adds credibility. Professional estate sales carry a greater perceived value than family-run sales, attracting a higher quantity and quality of customers – sometimes up to several thousand people in a day!

What are the different types of estate sale services?

Estate sale services describe their businesses in a variety of ways depending on their specialty, but there are two basic categories:Companies that focus on estate sales after the passing of a loved one:

  • Estate sale services
  • Estate liquidators

Companies that focus on assisting seniors with downsizing:

  • Senior relocation services
  • Senior move management services
  • Downsizing or “rightsizing” moving companies

Regardless of the focus, these businesses typically provide similar services, including organizing the contents of a home, researching and assigning a fair market value to the items designated to be sold, advertising and marketing the estate sale in order to attract buyers, running the sale itself, and assisting with removal of any remaining items after the sale.

How does an estate sale work?

An estate sale, also known as a tag sale, is the process of selling all or most of the contents of a home. Estate sales are typically held after a death or other major life event, such as moving, divorce, or bankruptcy. Although they can be run by the homeowner or family, estate sales are typically held by professional service providers and operate at a larger scale than a yard or garage sale.

Organizing the Sale

Before a sale, the estate sale company assists the family or homeowner with organizing, sorting, and pricing their belongings. They then prepare the house for the sale by cleaning and staging the items to optimize visibility. The day of the sale, the public is invited into the home to browse the items for sale. The estate sale company coordinates the buying and selling process from end to end.

This often includes managing substantial traffic flow. Popular estate sales can open with a line out the door, and estate sale etiquette dictates that customers remain in this order so that everything is seen on a “first come first serve” basis. Some estate sale companies use a number system to guarantee this process, in which every customer is given a number as he or she arrives and shopping proceeds based on that order.

Purchasing and Selling the Items

At the sale, customers simply pick up smaller items that they wish to buy and take them to the check out station to complete their purchase. They may also tell sale attendants to mark larger items as sold. The option to bargain for price depends on the sale. Some estate sale companies will also allow bids on more expensive items, using a system similar to a silent auction in which a customer sets out a price that he or she is willing to pay, but only retains claim on that item if someone else is not willing to pay more. The item is sold to the highest bidder at the end of the day. Traditionally, many estate sales only took cash, but that is changing with mobile credit card readers and some sales now accept major credit cards as well.

Some estate sale companies sell items through other venues in addition to the home, such as online auctions, directly to antique dealers or brokers, or to private collectors. The vendor is motivated to sell your belongings for the best possible price, because their compensation is based on the value received for your items. In return for their services, estate sale companies take a percentage of the total earnings from the sale, typically 25-35%.

What services are provided by estate sale companies?

Whether an estate sale company is assisting with an entire estate liquidation or helping with the downsizing process, they typically offer an end-to-end set of services that help families transition out of the existing home. Services provided by estate sale companies may include:

Preparing for the estate sale

  • Meeting with an estate attorney if necessary
  • Helping decide what to sell, what to donate, what to keep in the family, what to move, etc.
  • Determining what can and cannot fit in a new home
  • Organizing and sorting personal belongings according to individual wishes and/or a will or trust
  • Cleaning items for sale as necessary
  • Inventory and photographing items for sale
  • Appraising items to be sold and determine most profitable sales method (in-home estate sale, online auction, antique dealer, private collector, etc.)
  • Cleaning and preparing the house
  • Advertising and marketing the sale

Running the estate sale

  • Staging the home and its contents for optimal flow and visibility
  • Organizing items for sale attractively with clear pricing
  • Managing the sale the day of, including customer service, traffic flow, purchases, inventory management, bookkeeping, and hosting
  • Providing security to direct cars and secure valuables
  • Selling items via other venues such as online auctions or direct to dealers if optimal

After the estate sale

  • Taking follow-up inventory
  • Coordinating removal of remaining items, such as donations or delivery of heirlooms or inherited items to family members or new owners
  • Accounting for profits from sale and any additional legal or financial considerations, such as tax deductions from donations
  • Arranging for storage if necessary
  • Preparing the existing home to be sold, often including cleaning and/or repairs
  • Working with senior real estate agents, accountants, elder law attorneys, movers, additional experts or appraisers

News and Articles about Estate Sales

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FNP Article: “Other Peoples Stuff offers estate items to benefit charity”

FNP Article: “Other Peoples Stuff offers estate items to benefit charity”.

Our Standards Are High, Clients Can Count On Us To Do The Job-Completely!

At EstateMAX and Mission Transition we work very hard for our clients, holding ourselves to high standards.  We work with our senior, boomer and estate clients as if we are their right hand, planning and executing their move in a time and cost effective manner. We have been in business since 1999 and have worked the bugs out of our processes.

For our Tag/estate sales, we approach organizing and selling personal property in a personalized yet linear fashion. Unless there are valuables in a home, of significant value-such as precious metals, fine art, fine jewelry, antique items that are over and above the norm, are most residences are similar, based on the style and stock of furnishings and decoration sold at retailers in the mid century.

We are experts at pricing and selling these items. For valuables, we do the research needed and call on experts to help in valuation. EstateMAX Maxes out our marketing for our sales using numerous online and local print media.

We might ask our clients to provide us with an appraisal, if possible, on any items they know are unique and deserve special review. Laurie Zook has a depth of knowledge in furnishings, design and fine art sales, auto sales and procurement  and Steve Berryman has 35 years of in depth retail experience.

For On-Site Tag Sales, we spend from 100 to 250 hours from start to finish with our crew, handling the set up, marketing, running the sale, cleaning up, working with charity and tying up  any loose ends, leaving the property ready for settlement or to be updated.

Our clients are paid the proceeds of their sale within a week of the completion.  If you are not an Angie’s List Member ask for our review list.

So, If you are reading this blog, considering hiring EstateMAX or any company to do an estate sale for you consider these issues that come into play during the process:

Market competition: there are lots of new estate sales companies in the Washington DC market. Most of them are new in the industry.  There are between 5 to 45 estate sales in the DC Metro on most weekends. That’s a lot of used stuff being sold. It’s a buyer’s market. It takes strong sellers to succeed.

It is all about professionalism. Considering all these points of the individual estate sale company, when making your choice, will make the difference in the process, sales results and terms and conditions of your contract.

  • Prompt payment/fiscal responsibility
  • Physical security
  • Reputation/trustworthiness/integrity
  • References
  • Flexibility: the ability to conduct more than one type of sale
  • Market knowledge- knowledge about what is being sold, how, your location, and time frame
  • Planning/punctuality/efficiency
  • Knowledge of competition
  • Pricing to the local and regional market
  • Evaluating merchandise/ability to research/partnerships in the industry
  • Marketing resources and strategy/what is best method for your location and time frame/advertising
  • Liability Insurance

If you’re not an Angie’s List Member, you can check us out by clicking on this link. It should take you to our public profile.  WASHINGTON D.C. auction services